Principles of Management - Week # 10

Chapter 12 - Communicating in the Internet age

On this chapter we have discussed : - The Major links in the communication process - The concept of Media richness and media selection - Communications strategies - The grapevine and nonverbal communication - Barriers to communication - Modern communications - Tips for improving communication skills. Some personal thoughts.... Never realized that communication is a PROCESS. It's a whole chain that is built of links: sender, encoding,medium, decoding, receiver and a feedback.

"The communication chain is only as strong as its weakest link " (Kreitner).

How true is that ??!!

While reading this chapter, I was thinking to myself that Kreitner is so right ! if one of the links on the communication chain does not exist or does not work properly - the communication will be weak and will not survive. Lack of communication in the workplace can definitely have

disastrous results.

From my personal experience of dealing with managers who's communication skills were poor - it just did not work out. Management cannot survive with poor communication. I don't think we've ever stopped to thing just HOW BIG is the importance of our communication skills as future managers, as current employees, and in general - as human beings.